FAQ
Frequently asked questions.
If your question is not here, send it by email and you will get an answer within one working day.
What do I need to have ready?
Your text, your images and, for a store, your product data. We design and build around what you supply. If something is missing, say so on the first call and we plan around it rather than stall halfway.
How does pricing work?
Prices on the pricing page are starting points. Every project is then quoted in writing, in US dollars or euros, for a defined scope, before anything starts. The quote is a fixed figure, not an estimate that drifts.
How do I pay?
Fixed-price projects: 50% on signature, 50% before go-live, by bank transfer or card against an invoice. Care plans and ads management are billed monthly in advance. Third-party costs (domain, Shopify, ad budget) are paid by you directly to those providers, in your own name.
Who owns the site and the files?
You do, once the project is paid: the site, the domain, the hosting account, the source files of your logo and artwork. Nothing is held hostage and you can move to someone else at any time.
How long does it take?
Seven to ten working days for a website or a brand identity, three to four weeks for an online store. The usual delay is waiting for content, which is why we ask for it before starting.
Do you work with clients outside the US?
Yes. The studio works remotely with clients worldwide, in English and French. Calls happen by video or WhatsApp, and invoices are issued in US dollars or euros.
Do you print signs, menus or cards?
No. You receive print-ready files that any printer can use. Printing, manufacturing and installation are arranged by you with a local supplier.
What do you not do?
We do not sell templates, build turnkey dropshipping stores, build native mobile apps, or offer financial, legal or tax services. If a request is outside our scope, we say so in the first reply.
Start with a free audit call.
Thirty minutes by video call or WhatsApp about your current site, or the one you need. You leave with a straight answer, and a written quote in US dollars or euros if you want one.